Contents
   Map of the course
   Unit 1 Introductions and greetings
    1.1 introducing yourself
    1.2 Saying where you're from
    1.3 introducing other people
   Unit 2 Occupations
    2.1 Saying what you do
    2.2 Telephoning
    2.3 Finding out information about people
   Unit 3 Companies
    3.1 Describing a company
    3.2 Talking about types of business
    3.3 Finding the perfect partner
   Unit 4 The place of work
    4.1 Giving directions
    4.2 Talking about departments
    4.3 Taking a message
   Unit 5 Revision and consolidation
   Unit 6 Day-to-day work
    6.1 Talking about your work
    6.2 Describing routines
    6.3 Likes and dislikes
   Unit 7 The working environment
    7.1 Asking people to do things
    7.2Talking about stress
    7.3 Giving advice
   Unit 8 Plans
    8.1 Discussing arrangements
    8.2 Making appointments
    8.3 Planning a trip
   Unit 9 Visits and travel
    9.1 Talking to a visitor
    9.2Attending business events
    9.3 Reserving a hotel room
   Unit 10 Revision and consolidation
   Unit 11Workhistory
    11.1 Finding someone a job
    11 .2 Talking about your career
    11 .3 Describing your first job
   Unit 12 Fairs and sales
    12.1 Finding out about a trade fair
    12.2 Talking about products
    12.3 Placing an order
   Unit 13 Product description
    13.1 Comparing products
    13.2 Saying what's best
    13.3 Making suggestions
   Unit 14 Entertaining
    14.1 Taking a guest to dinner
    14.2 Making invitations
    14.3 Describing food
   Unit 15 Revision and consolidation
   Unit 16 Firms and factories
    16.1 Visiting a factory
    16.2 Saying what you've done
    16.3 The company report
   Unit 17 The Business Pleasure Trip
    17.1 Finding out about a city
    17.2 Making offers
    17.3Thanking
   Unit 18 Problems, problems
    18.1 Dealing with problems
    18.2 Complaining and apologizing
    18.3 Finding a solution
   Unit 19 Future trends
    19.1 Making predictions
    19.2 Talking about the future
    19.3 Changing the way we work
   Unit 20 Revision and consolidation
   Resource Activities
   Acknowledgements