Perface Chapter 1 Telecommunications Overview What is Communication? Personal and Data Communications Elements of a Communication System Flow of Messages Relative Nrmber of Sources and Destinations What is Telecommunication? Modern Telecommunications Systems Voice Data Types of Telecommunications Companies Growth of the Telecommunications Industry Telecommunications At Work Financial Servives Utilities Manufacturing Transportation Retail Healthcare Government and Education New Frontiers for Telecmmunications Technology Careers In Telecommunications Telecommunications Standards Organizations ANSI TIA and EIA IEEE ATIS ISO ITU U.S.Government Regulatory and Leguslative Bobies Chaper Summary Key Terms Review Questions Hands-On Projects Case Projects
Chapter 2 Principles of Telecommunications Technology Principles of Electricity Atomic Charges Static Electricity Electric Current Electrical Power Measuring Electricity Electronics Passive Electronic Devices Active Electronic Devices Transmission Concepts Signals Analog Transmission Digital Transmission Comparing Analog and Digital Transmission Transmission Flaws Enclding and Numbering Systems Measuring Data Throughput and Bandwidth Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects
Chapter 3 The Evolution of Telecommunications Technology and Policy The Evolution of Telecommunications Technology Early Signaling and Telegraphy Telephone Technology Wireless Technology Early Computing The Evolution of Telecommunications Policy Early Antitrust Measures The Communications Act of 1934 Challenging the Monopoly AT&T Divestitue The Telecommunications Act of 1996 Emerging Policies Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects
Chapter 4 The Public Network An Overview of The Public Network Common Carriers Local Exchange Carriers(LECs) Interexchange Carriers (IXCs) Nontraditional Common Carriers Outside Plant Demarcation Point The Local Loop Serving Area Concepts(SAC) Inside Plant Cable Vaults Distributing Frames Racks
Switching Equipment Structured Cabling Central Office Hierarchy Carrier Connections LEC-to-LEC Connections LEC-to-IXC Connections Billing Between Carriers North American Numbring Plan (Nanp) Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects
Chapter 5 Customer Premise Equipment and Applications Introduction to Customer Premise Equipment Inside A Modeern Telephone Basic Components Handset Local Loop Current Wiring Ringer Dialer Station Protection Varieties of Station Equipment Pay Telephones Cordless Telephones Answering Equipment TTY and TDD Private Switching Equipment Key Telephone Systems Private Branch Exchanges (PBX) Centrex Systems Enhanced Telephone Applications Call Accounting Automatic Call Distribution Computer Telephony Integration Interactive Voice Response (IVR) Voice Mail Chapter Summary Key Terms Review Qrestions Hands-on Projects Case Projects
Chapter 6 Signaling and Switching Modulation Amplitude Modulation (AM) Frequecy Modulation(FM) Phase Modulation(PM) Pulse Code Modulation(PCM) Multiplecing Frequency Division Multiplexing (FDM) Time Division Multiplexing (TDM) Statistical Multiplexing Wavelength Division Multipexing (WDM) Switching Circuit Switching Message Switching Packet Switching Switching Systems Private Switching Systems Public Switching Systems Local Switching Systems Tandem Switching Swich Signaling Subscriber Loop Signaling Interoffice Signaling Chapter Summary Key Terms Review Questions Hand-on Projects Case Projects
Chapter 7 Data Networking Fundamentals Basic Networking Concepts Terminology Requirements for Connectivity Requirements for Communication Servers Clicnts How Networks are Used Lans,Mans,and Wans The Internet The Osi Model Physical Layer Data Link Layer Network Layer Transport Layer Session Layer Presentation Layer Application Layer Applying The Osi Model Introduction To Protocols TCP/IP TCP/IP Compared to the OSI Model The TCP/IP Core Protocols The TCP/IP Application Layer Protoclos Addressing in TCP/IP Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects Data Networking Fundamentals
Chapter 8 Physical Transmission Media Chapteristics of Wireline Transmission Impedance Propagation Delay and Latency Distortion Noise Coaxial Cable Copper Cable Non-twisted Wire Twisted=Pair (TP) Characteristics of Lightwave Transmission Fiber Optic Cable Selecting Appropriate Media Cabling Standards TIA/EIA Standards National Electric Code(NEC) Installing Cable Installing Fiber Troubleshootin Cable Infrastructure Tuoubleshooting Methodology Tuoubleshooting Tools Chapter Summary Key Terms Review Questions Hand-on Projects Case Projects
Chapter 9 Wireless Transmission and Services The Wireless Spectrum Characteristics of Wireless Transmission Antennas Singnal Propagation Narrowband,Broadband,and Spread Spectrum Signals Fixed vs.Mobile Cellular Communications Principles of Cellular Techonlogy Advanced Mobile Phone Service (AMPS) Time Division Multiple Access (TDMA) Code Division Multiple Access(CDMA) Global System fof Modile Communications(GSM) Emerging Third Generation (3G)Technologies Personal Communications Service (PCS) Wireless Local Loop (WII) Local Multipoint Distribution Service (PCS) Multipoint Multichannel Distribution System(MMDS) Wireless Lans(Wlans) WLAN Architecture Wireless Networking STANDARDS Satellite Communications Satellite Positioning Satellite Srevices Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects
Chapter 10 Network Access and Transmission Methods Physical Toopologies Bus Ring Star Hybrid Physical Topplogies Mesh Topologies Network Access Methods Ethernet Token Rinn FDDI ATM Network Transmission Methods X.25 and Frame Relay ISDN T-Carrier Services DSL Cable Modem Technology SONET and SDH Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects
Chapter11 Data Network Connectivity Layer 1 Connectivity Network Ineterface Cardl(NICs) Repeaters Hubs Layer 2 Connectivity Higher Layer Connectivity Routers Layer 3 and Switches 4 Firewalls Gateways Remote Connectivity Remote Connection Methods Modems Serial Line Internet Protocol (SLIP) and Point-to-Point Protocol (PPP) Virtral Prvate Networks Access and Carrier Connectivity Digital Loop Carier(DLC) Access Nodes Optical Switches Chapter Summary Key Terms Review Questions Hands-on Projects Case Projects
Chapter 12 Internet Standards and Services The Evolution of The Internet Internet Authorities and Standards Techincal Specifications Address Assignments and Naming Host and Domain Naming Host Files Domain Name System (DNS) Name Servers and Space Internet Services The Use of Ports World Wide Web(WWW) E-mail File Transfer Protocol(FTP) Newsgroups E-commercer Internet Telephony Internet and Extranets TCP/IP Utilities Ipconfig Ifconfig Ping Traceroute Netstat Chapter Summary Key Terms Review Quesions Hands-on Projects Case Projects
Chapter 13 Information Security Risk Assessment Secutity Polices Seurity Policy Content Response Policy Common Security Risks Human Error ,Ignorance,and Omission Passwords Physical Security Modem Access Encryption Telephone Network Security Eavesdropping Prvate Switch Security Voice Mail Security Telecommunications Firewalls Lan and Wan Security Network Operating System Security Security Through Network Design Firewalls Proxy Servers Virtual LAN Security Chapter Summary Key Terms Reveiew Questions Hands-on Priojects Case Projedts
Chapter 14 Convergenec of Voice ,Video,and Data Termim,logy Applications Voice Over IP(VoIP) Fax over IP(FoIP) Videoconferencing Call Centers Unifide Messaging Implemerting Voip VoIP Over Private Networks VoIP Over Public Networks Cost-Benefit Analysis Voip Encoding Waveform Codecs Vocoders Hybrid Codecs Voip Signaling Protocols H.323 Session Intitation Protocol (SIP) Media Gateway Control Protocol(MGCP) and MEGACO(H.248) Voip Transport Protocols Quality of Service (Qos) Resource Reservation Protocol(RSVP) Differentiated Service (DiffServ) MuLTI-protocol Label Switching (MPLS) Chapter Summary KEY Terms Key Terms Review Quetions Hands-on Projedts Case Projects
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