為了適應(yīng)我國旅游業(yè)尤其是飯店業(yè)持續(xù)發(fā)展的需要，中等職業(yè)教育規(guī)劃教材編寫組籌劃編寫了本教材——飯店管理實用英語。以期為提高相關(guān)專業(yè)學(xué)生和從業(yè)人員的英語交際能力，培養(yǎng)業(yè)務(wù)精通、英語熟練、全面發(fā)展的新時期飯店服務(wù)及管理人才略盡微薄之力。同時，隨著國家經(jīng)濟發(fā)展、社會進步以及2008年北京奧運會的臨近，中國的旅游業(yè)和飯店業(yè)也勢必迎來新的黃金發(fā)展期。出版《飯店管理實用英語》的目的也在于幫助飯店廣大員工和從事旅游行業(yè)的職員提高英語聽說能力以及英語表達水平，為客人們，尤其是外國客人提供更優(yōu)良，更周到的服務(wù)。根據(jù)本行業(yè)以及本專業(yè)的特點，我們在編寫本教材的時候主要遵循了交際教學(xué)法的原則。注重培養(yǎng)學(xué)習(xí)者的語言交際能力，會話能力和語言應(yīng)用能力。全書共分6個單元，23課。每課由warm—up，conversation，text，worqd bank，practicalterms and expressions．notes和exercises組成。
作者簡介
暫缺《中等職業(yè)教育規(guī)劃教材：飯店管理實用英語》作者簡介
圖書目錄
Unit One Front Office Lesson 1 Room Reservation Lesson 2 Check-in Lesson 3 Bell Services Lesson 4 Telephone Switchboard Lesson 5 At the Cashier's Unit Two Hotel Services Lesson 1 Business Center Lesson 2 Wake-up Call Services Lesson 3 Taking Messages Lesson 4 Booking Tickets Unit Three Housekeeping Department Lesson 1 Chamber Services Lesson 2 Laundry Services Lesson 3 Room Services Lesson 4 Maintenance Services Unit Four Food & Beverage Services Lesson 1 Restaurant Reservation Lesson 2 Receiving the Guest Lesson 3 Taking Orders and Serving Food Lesson 4 Bar Services Lesson 5 Paying the Bill Unit Five Shopping Arcade Lesson 1 At the Souvenir Shop Lesson 2 At the Clothing Store Lesson 3 At the Shoe and Cap Store Unit Six Recreation and Fitness Center Lesson 1 At the Recreation and Fitness Center Lesson 2 At the Beauty Parlor
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