Unit 1 Market Research Unit 2 Establishing Business Relations Unit 3 An Inquiry Unit 4 Making an offer Unit 5 On Price Unit 6 A Discount Bargain Unit 7 Placing an Order Unit 8 Terms of Payment Unit 9 Terms of Delivery Unit 10 Packing and Shipment Unit 11 Commodity Inspection and Insurance Unit 12 Signing a Contract Unit 13 Making Claims Unit 14 Setting up an Agency Unit 15 A Joint Venture ……