Chapter 1　迎來送往　Meeting and Seeing off
Unit 1　機(jī)場接人　Picking up Visitors at the Airport
Unit 2　安排食宿　Arranging Hotels
Unit 3　商務(wù)宴請　Business Dinner
Unit 4　參觀工廠　Looking Around the Factory
Unit 5　安排游玩　Arranging Sightseeing and Shopping
Unit 6　送別外賓　Seeing off the Foreign Guests
Chapter 2　人脈拓展　Establishing Human Relations
Unit 1　問候寒暄　Greetings
Unit 2　相互介紹　Introductions
Unit 3　邀請客戶　Invitations
Unit 4　商務(wù)預(yù)約 Business Appointments
Unit 5　祝賀禮節(jié)　Congratulations
Unit 6　禮尚往來　Presenting Girls
Unit 7　參加派對(duì)　Joining in Parties
Unit 8　電話技巧　Making Calls
Unit 9　節(jié)日祝?！estival Greetings
Unit 10　安慰與同情　Reassurance and Sympathy
Unit 11　誠意道歉　Making Apologies
Unit 12　互相幫忙　Helping Each Other
Chapter 3　海外出差　On Business
Unit 1　商務(wù)簽證　Business Visa
Unit 2　預(yù)訂票務(wù)　Booking Tickets
Unit 3　飛機(jī)旅程　Air Travel
Unit 4　機(jī)場通關(guān)　At the Customs
Unit 5　賓館住宿　At the Hotel
Unit 6　飯店就餐　At a Restaurant
Unit 7　乘出租車　Taking a Taxi
Unit 8　拜訪客戶　Calling on Clients
Chapter 4　商務(wù)會(huì)議　Business Meeting
Unit 1　會(huì)前事務(wù)　Before the Meeting
Unit 2　會(huì)議議程　Agenda
Unit 3　會(huì)議討論　Discussion
Unit 4　問休與閉會(huì)　Coffee Break and Ending
Chapter 5　營銷策略　Marketing
Unit 1　市場調(diào)查　Market Survey
Unit 2　廣告創(chuàng)意　Advertisement
Unit 3　產(chǎn)品發(fā)布　Product Launch
Unit 4　媒體聯(lián)絡(luò)　Linkage Media
Unit 5　產(chǎn)品促銷　Promoting Sales
Unit 6　參加商展　Attending Trade Fair
Unit 7　售后服務(wù)　After-sale Serviee
Chapter 6　對(duì)外貿(mào)易　Foreign Trade
Unit 1 建立聯(lián)系　Establishing Business Relations
Unit 2　詢盤　Inquiry
Unit 3　發(fā)盤　Offer
Unit 4　討價(jià)還價(jià)　Pfce Negotiation
Unit 5 折扣與傭金　Discount and Commission
Unit 6　訂購與交貨　Order and Delivery
Unit 7　支付條款　Terms of Payment
Unit 8　包裝與裝運(yùn)　Packing and Shipment
Unit 9　保險(xiǎn)與商檢　Insurance and Inspection
Unit 10　投訴與索賠　Complaint and Claim
Chapter 7　合作形式　Forms of Trade
Unit 1　代理　Agent
Unit 2　合資經(jīng)營　Joint Venture
Unit 3　補(bǔ)償貿(mào)易　Compensation Trade
Unit 4　加工貿(mào)易 Processing and Assembling Trade
Unit 5　寄售與易貨貿(mào)易 Consignment Sale and Barter Sale
Unit 6　技術(shù)轉(zhuǎn)讓　Technology Transfer
Unit 7　招標(biāo)與投標(biāo)　Bid and Tender
Chapter 8　合約事宜　About the Contract
Unit 1　起草合同　Drafting a Contract
Unit 2　簽訂合同　Signing a Contract
Unit 3　履行與撤約　Performing and Canceling