Section A For Business Dealers Unit One Establish Business Relations Unit Two Make Inquiries Unit Three Make Offers Unit Four Make Counter-offers Unit Five Place Orders Unit Six Hold Negotiations on Packing Unit Seven Hold Negotiations on Shipment Unit Eight Hold Negotiations on Insurance Unit Nine Hold Negotiations on Payment Unit Ten Lodge Claims and Make Adjustments Section B For Finance Learners Unit One Greeting and Daily Receptions Unit Two Deposit and Withdrawal Unit Three Loans Unit Four Remittances Unit Five Foreign Exchanges Unit Six Credit Cards Unit Seven Investment in the Stock Market Unit Eight Insurance References