Part 1 日常溝通
1.Meeting And Visiting People見面與拜訪
2.Introducing People彼此介紹
3.Finding Conversation Topic尋找話題
4.Listening And Cutting In聽話和插話
5.Apologizing道歉
6.Appreciating感謝
7.Encouraging And Expressing Sympathy鼓勵(lì)與同情
8.Congratulating表示祝賀
9.Consoling安慰他人
10.Complaining To Someone向他人抱怨
11.Correcting Someone糾正他人錯(cuò)誤
12.Expressing Curiosity表達(dá)好奇
13.Expressing Worry表達(dá)擔(dān)心
14.Persuading Someone勸說他人
15.Making An Appointment預(yù)約
16.Making An Invitation邀請(qǐng)
17.Talking About Weather談?wù)撎鞖?br />18.Using Euphemism使用婉詞
Part 2 商務(wù)交往
Seetien 1 求職面試
Section 2 企業(yè)日常業(yè)務(wù)
1.Secretary Affairs秘書業(yè)務(wù)
2.Accounting Affairs會(huì)計(jì)業(yè)務(wù)
3.Taking About Emergency Affairs緊急公關(guān)
4.Transportation運(yùn)輸
5.Talking About Insurance談?wù)摫ｋU(xiǎn)
6.Borrowing From Banks向銀行貸款
7.About Regulations關(guān)于規(guī)定
Section 3 迎接外賓
1.At The Airport機(jī)場(chǎng)接待
2.Dinner Invitation宴請(qǐng)
3.Conversation And Negotiation會(huì)談與協(xié)商
4.Sightseeing And Shopping觀光購(gòu)物
5.At The Cinema在電影院
6.At The Museum在博物館
7.At The Night Club Or Bar在夜店或酒吧
8.At Gym And Sports Club在健身俱樂部
9.Drama戲居0
10.Having A Journey旅游
11.Seeing Off送行
Section 4 國(guó)際貿(mào)易
1.Enquiry，Offer And Counter Offer詢盤、發(fā)盤與還盤
2.Placing An Order訂貨
3.Consignment發(fā)貨
4.Signing A Contract簽訂合同
5。Pavmenl付款
Section 5 組織會(huì)議
1.Introducing The Speaker介紹發(fā)言人
2.Calling On The Participants To Speak號(hào)召與會(huì)者發(fā)言
3.Moderating The Dispute緩和爭(zhēng)執(zhí)
4.Turning To A New Topic轉(zhuǎn)移話題
5.Highlighting Ideas強(qiáng)調(diào)重點(diǎn)
6.Closing A Meeting宣布休會(huì)或會(huì)議結(jié)束
Section 6 聯(lián)絡(luò)媒體
1.Preparing Press Conference準(zhǔn)備記者招待會(huì)
2.Issuing The Information About The New Products發(fā)布新產(chǎn)品信息
3.Press Interview新聞采訪
4.Product Promotion產(chǎn)品促銷
5.Disposing The Emergency危機(jī)處理
Part 3 特殊場(chǎng)合
1.Birthday Party生日晚會(huì)
2.Dance Party舞會(huì)
3.COCktail Party雞尾酒會(huì)
4.Banquet大型宴會(huì)
5.Christmas圣誕節(jié)
6.New Year新年
7.At The Office在辦公室
8.At The Barber Shop在理發(fā)店
9.At The Post Office在郵局
10.At The Bank在銀行
11.Renting A House租房
12.At The Beauty Club在美容會(huì)所
13.Boy And Girl Friend And Marriage男女朋友和婚姻
14.Supermarket超級(jí)市場(chǎng)
15.Shoe，Hat And Sock Shop鞋帽襪店