Chapter 1 An Introduction to Logistics
1.1 What Is Logistics?
1.2 The Logistics of Business Is Big and Imp ortant
1.3 The Work of Logistics
1.4 Logistical Operations
Chapter 2 Customer Service
2.1 The Marketing And Logistics Interface
2.2 Whatls Customer Service?
2.3 Service-driven Logistics System
Chapter 3 Logistical Strategy
3.1 The Mission of Logistics Management
3.2 How Is Logistic Strategies FitAchieved
Chapter 4 Supply Chain Management
4.1 Supply Chain Components
4.2 Role of Logistics in Supply Chain
4.3 Mapping Supply Chain
Chapter 5 Inventory Strategy and Management
5.1 Inventory Functionality
5.2 Inventory Cost
5.3 Planning Inventory
5.4 Inventory Management Practices
Chapter 6 Transportation Strategy
6.1 The Role of Transportation
6.2 Factors Affecting Transportation Decision
6.3 Transportation Mode
6.4 Design Options for Transportation Network
6.5 Trade-offin Transportation Design
Chapter 7 Warehousing Management
7.1 Warehouse Role in Supply Chain
7.2 WarehouseOperations
7.3 WarehousePlanning
7.4 Initiating Warehouse Operations
Chapter 8 Logisticlnformation Technology
8.1 ImportanceoflnformationinLogistics
8.2 Information Technology
8.3 Information Technology in Practice
Chapter 9 Logistical Organization
9.1 Development of Logistical Organization
9.2 The Third-party LogisticalOrganization
9.3 The Fourth-party LogisticalOrganization
Chapter 10 Logistic Trend
10.1 Green Logistics
10.2 E-Commerce Logistics