目 錄
章　危機、危機管理與城市危機管理 ·················································· 1
節(jié) 危機與危機管理 ··································································· 1
第二節(jié) 公共危機管理與城市危機管理 ·················································· 3
第三節(jié) 城市危機的特點 ··································································· 5
第四節(jié) 城市危機的分類 ··································································10
本章課程思政設計 ·····································································17
第二章　我國公共危機管理體系的歷史沿革與發(fā)展 ·····································18
節(jié) 新中國成立初期至改革開放前：公共危機管理體系初創(chuàng)期 ··············18
第二節(jié) 改革開放后至2003 年非典危機：公共危機管理體系恢復發(fā)展期 ·······20
第三節(jié) 2003 年非典危機至2018 年前：公共危機管理“一案三制”建設期 ···20
第四節(jié) 2018 年機構(gòu)改革后：公共危機管理體系全面整合發(fā)展期 ················24
本章課程思政設計 ·····································································24
第三章 我國城市危機管理體制 ·····························································26
節(jié) 我國城市危機管理體制 ·························································26
第二節(jié) 我國城市危機管理體制的問題與困境 ········································29
第三節(jié) 完善城市危機管理體制的策略建議 ···········································32
本章課程思政設計 ·····································································37
第四章　城市危機管理流程 ···································································40
節(jié)　危機預防與應急準備 ····························································40
第二節(jié)　危機監(jiān)測與預警 ··································································45
第三節(jié)　危機應急處置與救援 ····························································46
第四節(jié)　危機善后恢復與重建 ····························································55
本章課程思政設計 ·····································································59
第五章　自然災害危機管理 ···································································61
節(jié) 自然災害概述 ·····································································61
第二節(jié) 自然災害的特點 ··································································66
第三節(jié) 自然災害應急處置與救援·······················································67
第四節(jié) 案例分析：舟曲特大泥石流災害應急處置與救援 ··························71
第五節(jié) 日本預防和應對地震的經(jīng)驗與啟示 ···········································75
本章課程思政設計 ·····································································82
第六章　事故災難危機管理 ···································································84
節(jié) 事故災難概述 ·····································································84
第二節(jié) 事故災難預防與治理 ····························································87
第三節(jié) 事故災難應急處置與救援·······················································90
第四節(jié) 案例分析：重慶市開縣“12·23”井噴事故應急處置與救援 ···········91
本章課程思政設計 ··································································· 103
第七章　突發(fā)公共衛(wèi)生事件危機管理 ····················································· 105
節(jié) 突發(fā)公共衛(wèi)生事件概述 ······················································· 105
第二節(jié) 突發(fā)公共衛(wèi)生事件醫(yī)學管理措施 ············································ 108
第三節(jié) 突發(fā)公共衛(wèi)生事件應急處置與救援 ········································· 111
第四節(jié) 案例分析：2013 年惠州市人感染H7N9 型禽流感應急處置與救援 ··· 115
本章課程思政設計 ··································································· 118
第八章　社會安全事件危機管理 ··························································· 119
節(jié) 社會安全事件概述 ····························································· 119
第二節(jié) 社會安全事件管理 ····························································· 123
第三節(jié) 社會安全事件的應急處置與救援 ············································ 126
第四節(jié) 案例分析：南京市江寧區(qū)湯山鎮(zhèn)特大投毒案應急處置與救援 ········· 131
本章課程思政設計 ··································································· 139
第九章　網(wǎng)絡輿情危機管理 ································································· 141
節(jié) 網(wǎng)絡輿情危機引發(fā)因素 ······················································· 141
第二節(jié) 網(wǎng)絡輿情危機管理誤區(qū) ······················································· 145
第三節(jié) 網(wǎng)絡輿情危機管理原則 ······················································· 150
第四節(jié) 網(wǎng)絡輿情危機管理技巧與藝術(shù) ··············································· 161
第五節(jié) 網(wǎng)絡輿情危機管理策略與方法 ··············································· 167
本章課程思政設計 ··································································· 202
第十章　城市危機管理前沿研究 ··························································· 204
節(jié) 城市危機治理 ··································································· 204
第二節(jié) 風險管理 ········································································· 207
第三節(jié) 跨區(qū)域危機管理 ································································ 209
第四節(jié) 突發(fā)公共衛(wèi)生事件合作治理機制與策略：以新冠疫情為例 ············ 211
本章課程思政設計 ··································································· 217
參考文獻 ························································································· 219
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