List of Tables and Figures
Preface
Introduction
1 BUSTING OLD PARADIGMS AND USING NEW ONES: DEFINING AND SHAPING OUR FUTURE
　Chapter Goals
　Today's Paradigms
　The New Realities
　Ignoring the New Realities
　Paradigms That Work
　Create a Better Future
　Summary
2 CRITICAL SUCCESS FACTORS FOR STRATEGIC THINKING THAT WORKS　
　Chapter Goals
　Six Critical Success Factors for Strategic Thinking and Planning
　Is Change Strategic?
　The Strategic Thinking and Planning Process
　The Consequences of Ignoring the Critical Success Factors
3 SYSTEM (AND SYSTEMS) THINKING
　Chapter Goals
　The Organizational Elements Model
　Defining the Organizational Elements
　The Organizational Elements Describe a System
　The Organizational Elements--Useful Applications
　Planning from a Helicopter vs. Planning from the Ground
4 PREPARING TO PLAN: ENSURING YOU DO THE RIGHT THING
AND NOT SIMPLY DO THINGS RIGHT
　Chapter Goals
　The Strategic Planning Process
　Preparing to Plan
　Mega Level Visioning: Committing to the Longest View
　Assessing Resistance to Change
　Barriers--Common Mistakes Made by Strategic Planners
5 ASSESSING NEEDS: DEFINING THE CRITICAL GAPS IN RESULTS
AND PUTI'ING THEM IN PRIORITY ORDER
　Chapter Goals
　Needs Assessment or Wants Assessment?
　Defining Needs and Wants
　Needs Assessment Benefits
　The Organizational Elements
　……
6 SOLVING PROBLEMS:CLOSING THE PRIORITY GAPS
7 DEVLOPING SMARTER OBJECTIVES:THINKING AUDACIOUSLY;BEING AUDACIOUS,DELIVERING HIGH PAYOFF RESULTS
8 CREATIONG CHANGE:MAKING SURE THE CHANGE EFFORT REALLY BROUGHT ABOUT CHANGE
9 SCOPINGAND SCANNIGN THE ORGANIZATION:WHAT MEANS WILL ACHIEVE THE HIGH PAYOFF RESULTS
APPENIDX A:PARADIGM SHIFT FOR TEACHING/LEARNING
APPENIDX B:A GLOSSARY AND CLAAIFICATION OF TERMS AND TOOLS
APPENIDX C:A SUGGESTED CODE OF PROFESSIONAL CONDUCT FOR DEFINING AND DELIVERING HIGH PAYOFF RESULTS