Keynote Addresses
Guaranteed Software Quality
Building an Experience Base for Software Engineering:
A Report on the First CeBASE eWorkshop
A Contingency Approach to Software Development
Career-Long Education for Software Professionals: A US View of the Educational Challenges in a Rapidly-Changing Technology
Quality of Software
Cognitive Structures of Software Evaluation: A Means-End Chain Analysis of Quality
Requirements Evolution from Process to Product Oriented Management
Software Process Assessment and Improvement
A Case Study on Scenario-Based Process Flexibility Assessment for Risk Reduction
Contexts in KM Based SPI: The Case of Software Design Exnerience Reuse
Models and Success Factors of Process Change
Process Improvement in Turbulent Times: Is CMM Still an Answer?
Assessment of Maintenance Maturity in IT Departments of Public Entities Two Case Studies
Evaluating a Usability Capability Assessment
Organizational Learning and Experience Factory
Building an Experience Base for Software Engineering: A Report on the First CeBASE eWorkshop
Experience Magnets: Attracting Experiences, Not Just Storing Them
Improving Knowledge Management in Software Reuse Process
Processes and Knowledge Management: A Symbiosis
Augmenting Experience Reports with Lightweight Postmortem Reviews
A Tool for Managing Sottware Development Knowledge
Industrial Experiences and Case Studies
Starting Improvement of Requirements Engineering Processes: An Experience Report
A Family-Oriented Sottware Development Process for Engine Controllers
Enabling Local SPI in a Multi-national Company
Project Improvement as Saart-Up
Software and Precess Modeling
Empirical Software Engineering
Author Index