Performance of Management Protocols
Efficient Information Retrieval in Network Management Using Web　Services
　On Delays in Management Frameworks: Metrics, Models　and Analysis
　Performance Analysis of SNMP over SSH
Complexity of Service Management
　Uncertainty in Global Application Services with Load Sharing Policy
　Predictable Scaling Behaviour in the Data Centre with Multiple　Application Servers
　Quantifying the Complexity of IT Service Management Processes
Ontologies and Network Management
　Ontology-Based Knowledge Representation for Self-governing　Systems
　An Ontology-Based Approach to the Description and Execution of　Composite Network Management Processes for Network Monitoring
　Towards a Managed Extensible Control Plane for Knowledge-Based　Networking
Management of Next Generation Networks and　Services
　Voice Quality on the Internet in 2005 as Measured by　www.TestYourVoIP.com
　A WSDM-Based Architecture for Global Usage Charactemzatlon of　Grid Computing Infrastructures
　Management of DiffServ-over-MPLS Transit Networks with BFD/OAM　in ForCES Architecture
Business and Service Management
　Detecting Bottleneck in n-Tier IT Applications Through Analysis
　Fast Extraction of Adaptive Change Point Based Patterns for Problem　Resolution in Enterprise Systems
　Business-Driven Decision Support for Change Management: Planning　and Scheduling of Change
Security and Policy Based Management
　Using Argumentation Logic for Firewall Policy Specification　and Analysis
　ZERO-Conflict: A Grouping-Based Approach for Automatic Generation　of IPSec/VPN Security Policies
　Conflict Prevention Via Model-Driven Policy Refinement
Short Papers
Supporting Approaches for Network Management
Author Index