Module 1 An Introduction to Cruising
Project 1 An introduction to Cruise Lines
Project 2 Familiarization with Cruise Ships
Project 3 An Introduction to Organizations
Module 2 Front Desk Service
Project 1 Embarkation Process
Project 2 Customers' Inquiries
Project 3 Service Handling
Module 3 Bar Service
Project 1 Distilled Spirits
Project 2 Cocktail
Project 3 Beer andWines
Project 4 Soft Drinks
Module 4 Food and Beverage
Project 1 Buffet Service
Project 2 Main Dining Room Service
Project 3 Specialty Restaurant
Project 4 Room Service
Project 5 Food Safety
Module 5 Housekeeping Service
Project 1 Public Area Service
Project 2 Room Service
Project 3 Laundry Service
Module 6 Entertainment Service
Project 1 Entertainment Activities
Project 2 Youth Staff
Project 3 Fitness Center
Project 4 Photographing
Project 5 Casino Service
Project 6 Health Service
Module 7 Shopping Service
Project 1 Watch Shopping
Project 2 Jewelry Shopping
Project 3 Buying Cosmetics
Project 4 Buying Other Items
Module 8 Cruise Life
Project 1 Safety and Drill
Project 2 Medical Service
Project 3 Crew Activities
Key to Textbook
Video Text File
References