Unit 1 Before Boarding a Cruise Ship

Lesson One Applying for a visa 申請(qǐng)簽證

Lesson Two Booking a ticket 訂票

Lesson Three On the Road 在路上

Lesson Four At the Customs 海關(guān)安檢

Lesson Five Staying at a Hotel 入住酒店

Unit 2 Life on a Cruise Ship

Lesson One Crew Department 船員人事部

Lesson Two At Medical 看病

Lesson Three Safety and Inspection 安全與檢查

Lesson Four Crew Activities & Parties 船員活動(dòng)與聚會(huì)

Lesson Five Awarding & Discipline 獎(jiǎng)勵(lì)與懲罰

Lesson Six Others 其他

Unit 3 Bar Service

Lesson One Cocktails 雞尾酒

Lesson Two Wines 葡萄酒

Lesson Three Liquor 烈酒

Lesson Four Beers 啤酒

Lesson Five Soft drinks and Tea 軟飲和茶水

Unit 4 Guest Service

Lesson One Embarkation/Clearance Department 證件通關(guān)部門

Lesson Two Deal with Passengers’Requests 解決乘客問題

Lesson Three Cashiering & Checking-out 結(jié)賬

Lesson Four Shore Excursions Desk 岸上游覽服務(wù)

Lesson Five Miscellaneous 其他

Unit 5 Food Service

Lesson One At buffet 自助餐

Lesson Two At restaurants 餐廳

Lesson Three At café 咖啡廳

Lesson Four At snacks 小吃吧

Lesson Five Room service 送餐服務(wù)

Unit 6 Housekeeping Service

Lesson One Cabin Steward Service 客艙服務(wù)

Lesson Two Cabin Maintenance 客艙維護(hù)修理

Lesson Three In the PA 公共區(qū)域

Lesson Four Laundry Service 洗衣服務(wù)

Unit 7 Cruise & Leisure Service

Lesson One By the Swimming Pool 在泳池邊

Lesson Two Sauna & Spa Service SPA 服務(wù)

Lesson Three Bauty & Salon 美發(fā)沙龍

Lesson Four Gym 健身房

Lesson Five Show Time 劇場演出

Lesson Six Club Service 俱樂部服務(wù)

Lesson Seven Sports 體育活動(dòng)

Lesson Eight Photography 攝影

Lesson Nine Childcare Center 兒童看護(hù)中心

Lesson Ten Video Game Arcade 游戲機(jī)長廊

Unit 8 Shop Service

Lesson One Reception 接待

Lesson Two Choosing 選擇