前言 MODULE 1 Reservation Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 2 Front Desk Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 3 Concierge Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 4 Service Center Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 5 Housekeeping Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 6 Chinese Restaurant Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 7 Western Restaurant Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing MODULE 8 Recreation Center Service Part 1 Warming-up Part 2 Listening Part 3 Speaking Part 4 Reading Part 5 Writing Vocabulary